EU Backend Outage

Incident Report for JourneyApps

Resolved

This incident has been resolved.

Posted Dec 02, 2024 - 17:35 MST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 02, 2024 - 14:10 MST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 02, 2024 - 14:08 MST

Update

Appears to be an upstream issue with an isolated Atlas cluster, We are still investigating.

Posted Dec 02, 2024 - 13:05 MST

Investigating

We are currently investigating this issue.

Posted Dec 02, 2024 - 10:43 MST

This incident affected: Regional Cloud Backends (Backend - EU).