Increased request latency and timeouts on one US Backend partition

Incident Report for JourneyApps

Resolved

This incident has been resolved.
Posted Apr 09, 2026 - 13:19 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 09, 2026 - 10:58 MDT

Investigating

We are currently investigating this issue.
Posted Apr 09, 2026 - 09:47 MDT
This incident affected: Regional Cloud Backends (Backend - US).
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