Increased errors rates

Incident Report for JourneyApps

Resolved

The issue has been resolved, and all services are fully operational again.
Posted Jul 28, 2020 - 05:54 MDT

Update

We are still observing increased error rates. The upstream provider is busy implementing a mitigation, and we are continuing to monitor the situation.
Posted Jul 28, 2020 - 05:00 MDT

Identified

We are observing increased error rates in our US region. This appears to be caused by issues with an upstream DNS resolver.

While apps and the backend should generally function as normal, there may be increased error rates in CloudCode tasks performing network requests, as well as when editing apps.
Posted Jul 28, 2020 - 03:36 MDT
This incident affected: Accounts Management and CloudCode (CloudCode US Region).