Backend Performance Issues

Incident Report for JourneyApps

Resolved

This incident has been resolved.

Posted Apr 07, 2022 - 02:54 MDT

Monitoring

A fix has been implemented and performance should be back to normal. We are actively monitoring for any further issues.

Posted Apr 07, 2022 - 02:30 MDT

Investigating

We have identified a major performance issue on all backend regions following a recent deploy, starting around 08:07 UTC.

This would have affected the backend API, data browser, and OnlineDB calls from apps.

Posted Apr 07, 2022 - 02:06 MDT

This incident affected: Regional Cloud Backends (Backend - AU, Backend - EU, Backend - ZA, Backend - US).